Other Charges / Additional Pricing
The charges laid out in the below left table are those passed to us by our suppliers at cost. The pricing on the right is for optional extras related to your service. All prices below include VAT.
Product | Charges | Frequency |
---|---|---|
Speed Regrade (any service) | £15 | One Off |
Product | Pricing | Frequency |
---|---|---|
8 Additional IPs (/29) | £6 | Monthly |
Enhanced Care (any service) | £9.60 | Monthly |
Critical Care (any service) | £15.60 | Monthly |
You can find more information about our charges here, and a glossary of terms here.
*SoADSL and SoGEA services are provided using a copper telephone line in the same way standard broadband (ADSL) services were provided. 'Up to' speeds indicate the maximum speed possible using the technology but your speeds may differ due to distance from the cabinet and other factors. Please use our availability checker for a more accurate estimate. All connections are supplied as standard on BT Wholesale, though other options may be available, please contact us for more information.
If you wish to cancel your service with remaining months left on your contract term, you will be required to pay us in full for any remaining time left.
You are responsible for having a suitable router for your service, we can offer you one at checkout if you do not have one. If you need some assistance, please don't hesitate to contact us first.